Privacy Policy
Last updated: February 1, 2026
1. Information We Collect
When you use Our Love Puzzle, we collect the following information:
- Photos you upload: We temporarily store photos you upload to create your puzzle. These are deleted within 30 days of order completion.
- Order information: Name, email, shipping address, and payment details necessary to fulfill your order.
- Usage data: Anonymous analytics about how you use our website to improve our service.
2. How We Use Your Information
- To create and deliver your custom puzzle
- To process payments securely through Stripe
- To send order confirmations and shipping updates
- To respond to customer support inquiries
- To improve our products and services
3. Photo Privacy
We take your photo privacy seriously:
- Your photos are encrypted during upload and storage
- We never share your photos with third parties except our print partner for production
- Photos are automatically deleted 30 days after order completion
- You can request immediate deletion of your photos at any time
4. Third-Party Services
We use the following third-party services:
- Stripe: For secure payment processing
- Google Cloud: For secure file storage
- Vercel: For website hosting
- Quantum Graphics: Our print partner for puzzle production
5. Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
6. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@ourlovepuzzle.com